Privacy Policy
Payment Information
When you purchase on our website, your payment is securely processed through trusted third-party payment gateway providers. Cream Creations does not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or any other sensitive payment information on its servers. We receive only the payment confirmation and transaction details required to process your order, issue invoices, and provide customer support.
All payments made through this website are processed under the legal entity Cream Creations, which is the authorized entity responsible for payment collection, invoicing, and financial processing.
Cookie Policy
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, maintain secure login sessions, personalize website functionality, and analyze website traffic. Cookies help us understand how visitors interact with our website so we can continuously improve our services and user experience.
Some cookies are essential for the proper functioning of the website, while others are used for analytics, performance monitoring, and marketing purposes. By continuing to browse or use our website, you consent to the use of cookies in accordance with this Privacy Policy.
You can control, disable, or delete cookies at any time through your web browser settings. However, disabling certain cookies may affect the performance and functionality of some features of the website.
Third-Party Services
To operate our website and provide our services efficiently, we may use trusted third-party service providers such as payment gateway providers, website hosting services, analytics platforms, spam protection tools, email service providers, social media platforms, and other business partners. These providers may process limited personal information only for the purpose of delivering their respective services and are required to maintain the confidentiality and security of your information.
Google Analytics & Tracking Technologies
We use Google Analytics, Google Tag Manager, Meta Pixel, and similar analytics tools to understand how visitors interact with our website. These tools may automatically collect information such as your IP address, browser type, operating system, device information, pages visited, referral source, session duration, and other anonymous usage statistics.
The information collected helps us improve website performance, enhance user experience, measure marketing effectiveness, and optimize our online services.
Marketing Communications
With your consent, we may send you promotional emails, SMS messages, WhatsApp messages, phone calls, newsletters, product updates, special offers, festive promotions, event invitations, and other marketing communications related to Cream Creations.
You may opt out of receiving promotional communications at any time by contacting us directly or by following the unsubscribe instructions provided in our communications.
Data Security
We implement appropriate technical, administrative, and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, misuse, or destruction. Although we strive to maintain the highest level of data security, no method of electronic transmission or internet storage is completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, accounting requirements, fraud prevention, and dispute resolution. Once the information is no longer required, it will be securely deleted, anonymized, or disposed of in accordance with applicable laws.
Children’s Privacy
Our website is intended for individuals who are at least 18 years of age or who are using the website under the supervision of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate parental consent. If we become aware that a child has provided personal information without authorization, we will take reasonable steps to remove such information from our records.
Your Privacy Rights
Subject to applicable laws, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion of your personal data, withdraw your consent where applicable, restrict or object to certain processing activities, or request a copy of your personal information.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable time and in accordance with applicable legal requirements.
Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our business operations, legal requirements, or technological developments. Any updates will be posted on this page along with the revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Cream Creations
46/C/37, Aurobindo Abasan, Biplabi Barin Ghosh Sarani, Kolkata, West Bengal – 700054, India
Phone: +91 98300 06116
Email: creamcreations.in@gmail.com
